| Feature |
TIS web-based software |
Non web-based software |
| Application Servers Required |
TIS server maintains and manages software. |
Clients provide servers and maintenance. |
| Administrative Support for Servers |
TIS administrator manages servers. |
Client employs their own server administrator to support company servers. Salary is approximately $75,000 a year plus for each administrator. |
| Server expenses |
Included in software costs. |
$3,000 - $4,000 per server, multiplied by the number of locations |
| Software license costs |
No licensing costs. |
Yearly licensing expenses based on number of locations and users. |
| Response time for support requests |
Immediate response 99% of the time. |
Varies from immediate to 15 minutes to 1-2 days or longer, depending customer suppport agreement. |
| Maintenance, upgrades |
No need for on-site upgrades. Upgrades provided automatically via the web for your application. |
Possible travel and training costs for each system administrator. Fees to install software on individual servers may also be involved. Each server may have slightly different specifications and requirements. |
| PC implementation requirements |
Requires only a standard PC with internet access. |
Application software must be installed on each PC. |
| PC implementation timeframes |
Implementation included in price and is provided provided on site, via phone or tutorial. Included in software price. |
Need to allow at least 30 days for system administrator(s) to determine what needs to be adjusted on the software to work with the server and individual PCs. |
| Infrastructure |
Access to one standard internet connection. |
Access to the internet for each location where software is to be installed. May also require high-speed connection for each server, depending on software requirements. |
| Training |
Less than $2,000, depending on number of users and
location(s). |
More than $5,000, depending on number of users, and location(s) where software is installed. |
